Dr. Susan Borden, Head of School, ACS-Doha

Dr. Susan Borden has been serving both public and private schools in the USA, Middle East and Japan.  She will be starting her 30th year in education this fall.  She has consistently served as a change agent leading schools to perform at higher levels during periods of enrollment growth.  Her new love is the digital transformation revolutionizing education today.  With her AI assistant, she shares her insights about the true hope of creating a symbiotic relationship of AI and talented educators. She is currently the Head of School at ACS-Doha.


“Education is the most powerful weapon which you can use to change the world.” – Nelson Mandela

Education has always been a foundational pillar of society, progress and for human development. Education, whether formal or informal opportunities, creates individuals with knowledge, skills, problem-solving and critical thinking abilities necessary to shape a better future as part of a community. As technology continues to revolutionize every aspect of our lives, Artificial Intelligence (AI) is emerging as a powerful tool in the realm of education. This article, in fact, was shaped by an AI tool to highlight AI’s potential impacts on the future of education.  From personalized learning experiences to intelligent tutors or changing how we assess, AI holds the potential to transform education, making it more accessible for millions of children, more engaging, and more effective than ever before.

Of course, AI is not here to replace educators or our thoughts; rather, it is here to augment and enhance the learning process. By leveraging the productivity of AI, educators can focus on what they do best – inspiring and mentoring students or in my case, developing teachers and leaders.  But, how can AI create a symbiotic relationship that maximizes growth in our sector where  learning is the work, together?

One of the most significant contributions of AI in education is personalized learning. Because every student is unique, with different strengths, weaknesses, and learning styles, AI-powered adaptive learning platforms can tailor educational content and pace to match the individual needs of each student, ensuring a personalized learning experience including gamification and other tools.  Through continuous analysis of data, AI algorithms can identify areas where a student may struggle, provide targeted interventions, and offer customized feedback. This level of personalization enables students to learn at their own pace, fostering a deeper understanding of concepts and increasing overall academic achievement.

Furthermore, AI can facilitate the creation of intelligent tutoring systems that provide individualized guidance and support. Imagine having an “always-on” virtual tutor that is available to answer questions, explain complex topics, and provide additional resources. AI-powered tutoring systems can analyze student interactions, identify misconceptions, and adapt their teaching strategies.  Our recent ACS-Doha EdTech Conference 2023 reminded us all to “get ready for a world where intelligence isn’t just human” and virtual tutors may demonstrate intelligent skills.

In addition to personalized learning, AI can also revolutionize the assessment process. Traditional exams and standardized tests often fail to capture the true capabilities and potential of students. AI-driven assessment tools can evaluate student performance through a variety of methods, including natural language processing, computer vision, and machine learning algorithms. By analyzing patterns in student responses and behavior, AI can provide comprehensive feedback, enabling educators to gain deeper insights into student progress and adapt their teaching strategies.  Imagine the impact this may have for all students, but assessment with AI can also offer opportunities for schools to measure their impact.  ACS Schools sets clear targets to measure the impact of our interactions, digital learning tools, community engagement and much more.  We use AI tools to improve, plan, and assess ourselves as an organization. Our growth has a direct relationship with student growth.

While the potential of AI in education is vast, it is crucial to address potential concerns and challenges. One major concern is the ethical use of student data. As AI systems collect and analyze vast amounts of data, it is essential to ensure student privacy and data protection. Transparent policies and robust security measures must be in place to safeguard student information and prevent any misuse.  Several educational organizations have moved through these challenges.

Moreover, AI should not be seen as a replacement for human interaction. The role of educators remains irreplaceable in fostering critical thinking, creativity, new solutions, and emotional intelligence. AI should be viewed as a complementary tool that empowers educators and amplifies their impact.  We know from our recent Future Skills report developed by ACS in collaboration with several educational partners that businesses want schools to develop students as human beings who are open-minded and culturally competent with an international mindset as well as exceptional communication skills.

Looking toward the future, AI has the potential to democratize education on a global scale. In many parts of the world, access to quality education is a luxury. AI-powered platforms and digital learning tools can bridge this gap, bringing education to remote areas, underserved communities, and marginalized populations. With the power of AI, educational resources can be made more accessible, affordable, and inclusive, ensuring that every individual has the opportunity to acquire knowledge and unlock their full potential.

In conclusion, as Nelson Mandela eloquently stated, education is a powerful weapon for changing the world. AI has the potential to revolutionize education by providing personalized learning experiences, intelligent tutoring, and comprehensive assessment tools. However, it is crucial to navigate the ethical challenges and strike a balance between human interaction and technological advancements. By harnessing the power of AI in education, we can shape a future where knowledge knows no bounds and every learner can thrive.

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